Mission & Values
- A generosity of spirit towards potential and current applicants, our beneficiaries and our colleagues.
- Being flexible to changing circumstances.
- Being professional in our approach to our work.
- Being compliant with high governance standards.
- Ensuring the Charity is a first-rate employer.
- Providing proper protection for our Trustees.
- Taking care of donations.
- Using our resources wisely to ensure we help as many people as effectively as possible.
- Using evidence to support our actions where possible.
- Respecting confidentiality whilst providing full information for decision making.
- Providing our assistance in a timely fashion.
- Endeavouring to co-operate with partner organisations.
Helpline
A free helpline available 24/7 and 365 days per year. Offering specialist information on legal matters; consumer or civil disputes; medical information (via trained nurses) and tax information. Ring 0800 030 5182 saying you are calling from/ being referred by the BDA Benevolent Fund.
Counselling
Structured telephone or face-to- face counselling. This is also accessed via the telephone helpline. Ring 0800 030 5182 saying you are calling from/ being referred by the BDA Benevolent Fund.
Health and Wellbeing Portal
The health and wellbeing portal provides a range of further resources available.
You will need the username Benevolent and password Fund.
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