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Careers Champion case study

Zoe Challis

Training and Education Manager, Norfolk & Suffolk Foundation Trust

Tell us a bit about your role and how long you’ve worked for the NHS?

I’m currently the Training and Education Manager at NSFT. This is a new role that I’ve been doing since July 2021 and I’ve been in the NHS for eight and a half years.

My career has been within human resources, organisational development and training most recently as a Senior HR Business Partner.

Although I have been in the NHS since 2013 I previously had 20 years’ experience in the private sector in both retail and hospitality, in management, HR, training & development roles. That experience has helped me to develop a more rounded approach to support people in their careers.

Zoe Challis

Tell us a bit about the Careers Champion role?
I was interested in joining the Careers Champions programme as I felt that within my role overseeing training and education in NSFT, I would be able to help others in their careers and advise on their career pathways.

What would your advice be to someone who is hesitant in approaching a Careers Champion?

It’s a free, confidential opportunity to take time out and have a great in-depth conversation with a Careers Champion to help you decide on the next steps in your career.

If you’re stuck and you don’t know where to go next or if you don’t know who to ask, then we would look at signposting you to provide lots of different directions and opportunities.

Careers Champions – Helping You To Map Out Your Future Career Pathway

Would do you think is the long term importance of the Careers Champions for the future workforce?

This will help people to see where their careers could go next, help them explore more opportunities than they thought were open to them, and help us with our long term retention.